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Christmas Deliveries Info

Update as of Friday 20 December 4pm

We are working our little butts off and shipping fast.  As of Friday 20 December all orders are up to date and orders are being shipped within 1 business day of order placement. 

Australia Post pickup from us twice daily Monday to Friday.

Australia Post recommend orders to be shipped by the following dates to be delivered before Christmas: 

Please refer to the Australia Post Christmas Cut Off Dates page for up to date accurate information.

Australia Post Christmas Cut Off Dates

Standard Parcel Post

Express Post


Direct Freight Express pick up from us every day Monday to Friday.

18/12/24 - A real random sample of 6 orders shipped with Direct Freight Express on Monday 16 December had ALL been delivered to customers by Wednesday 18 December. The delivery addresses of these orders were Sydney(1), Wollongong (1), Gosford(1), Melbourne (2), Adelaide (1). To us this indicates that the majority of Direct Freight consignments are being delivered in line with normal delivery time estimates.   Please note this does not guarantee that every consignment is tracking on time but is a good sign that deliveries are largely being made normally as expected. We provide this information only to assist customers in evaluating the risk.

Direct Freight Express have published the shipping cut off dates below to ensure delivery prior to Christmas.

Please note, the cutoff dates below** are slightly conservative and provide some allowance for possible delays to due to high parcel volumes.   We recommend that you use the  Direct Freight Transit Time calculator on their website for more information on estimated delivery time to your specific destination and then make your own decision.   

Use Brookvale NSW 2100 as your "From" Address. 

Example - As of 16 December estimated shipping time from our Sydney warehouse (Brookvale NSW 2100) to Melbourne was one business day.   

Check Direct Freight Express Transit Time 

Please remember that once we ship we do not have any ability to control or guarantee delivery times. 

 

Published Direct Freight cut off dates to ensure pre Christmas Delivery**

Delivering To:

  • NSW/ACT (CANB/GOSF/NEWC/SYD/WOLL) - Tuesday 17th December
  • NSW/ACT (other areas) - Friday 13th December
  • VIC (MEL/GEEL/BALL) - Tuesday 17th December
  • VIC (other areas) - Friday 13th December
  • QLD (BUND/GLAD/IPSW/MARY/SUNS/TWOO) - Monday 16th December
  • QLD (BRIS/GOLD) - Tuesday 17th December
  • QLD (other areas) - Friday 13th December
  • SA (ADEL) - Monday 16th December
  • SA (other areas) - Friday 13th December
  • WA (PERTH) - Monday 16th December
  • WA (other areas) - Friday 13th December
  • TAS - Friday 13th December
  • NT - Thursday 12th December 

PLEASE NOTE - FAR REGIONAL AREAS MAY BE AFFECTED BY OTHER FACTORS, SUCH AS THE SERVICE PROVIDED BY THE FREIGHT FORWARD COMPANY USED.      


Pick Ups

We are open to the public 21 December (9.00-13.00) and 22 December (10.00 - 13.00) for purchases direct from the warehouse.

You can also order online for pickup with the following options at checkout:

Business Hours Pick Ups

We are normally open Monday to Friday 8am to 5pm for business hours pickups from 12 Cross Street Brookvale NSW 2100.

After Hours Pick Ups

We also offer an out of hours click n collect option from our secure parcel locker at 12 Cross street Brookvale NSW 2100. A digital security code is sent to you once your order is ready for collection.